Privacy Policy

Last updated: February 2026. Your privacy matters to us. Learn how LuneaPMS collects, uses, and protects your personal information.

Our Privacy Practices

We are committed to transparency about how we handle your data. Click on each section below to learn more about our privacy practices.

We collect personal information you provide directly, such as your name, email address, shipping address, phone number, and payment details when you make a purchase or create an account. We also automatically collect device information, browsing data, and cookies when you visit our Shopify-powered store to improve your shopping experience.

We use your information to process orders, communicate with you about purchases and promotions, personalize your shopping experience, and improve our products and services. We may also use your data for fraud prevention, legal compliance, and to send marketing communications with your consent.

We share your information with trusted third parties who help us operate our business, including Shopify (our ecommerce platform), payment processors, shipping carriers, and marketing partners. We never sell your personal data. Disclosures may also occur when required by law or to protect our legal rights.

You have the right to access, correct, or delete your personal information. You can opt out of marketing communications at any time by clicking unsubscribe in our emails. Depending on your location, you may have additional rights under GDPR, CCPA, or other privacy regulations, including the right to data portability and the right to restrict processing.

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Some cookies are essential for site functionality, while others help us understand how you interact with our store.

If you are located outside Australia, your data may be transferred to and processed in countries with different privacy laws. We implement appropriate safeguards for international transfers. For EU/EEA residents, we comply with GDPR requirements and recognize your rights under European data protection law.

We implement industry-standard security measures to protect your personal information, including encryption and secure servers. We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at info@luneapms.com.au. We are committed to addressing your concerns and will respond to your inquiries within a reasonable timeframe as required by applicable law.

Trusted & Secure Shopping Experience