We are committed to protecting your privacy. This policy explains how we collect, use, and manage your personal information. Effective Date: 1 June 2026.
LuneaPMS ("LuneaPMS", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with our Platform and services. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs").
This Policy applies to all personal information collected through luneapms.com, our email communications, third-party platforms through which our products are sold, and any other touchpoints between you and LuneaPMS.
By using our Platform or purchasing our products, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
We may collect personal information that you provide to us, including:
When you visit our Platform, we or our service providers may automatically collect:
This information is collected through cookies and similar tracking technologies. See Section 8 for our Cookies Policy.
When you purchase through third parties or interact with our third-party email sequences, those platforms may share certain information with us (such as purchase confirmation and email engagement data) as described in their respective privacy policies.
We collect and use personal information for the following purposes:
We process your personal information on the following legal bases (to the extent applicable under the Privacy Act and any applicable foreign law):
If you have purchased a product or subscribed via our lead magnet, you will be enrolled in our Klaviyo email sequences. These sequences include product onboarding, educational content, and promotional offers related to LuneaPMS products.
You may opt out of marketing communications at any time by:
Unsubscribing from marketing communications will not affect transactional emails related to purchases you have already made.
We disclose personal information to third-party service providers who assist us in operating our business. These providers are authorised to use your personal information only as necessary to provide services to us and are required to maintain appropriate confidentiality.
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Gumroad Inc. (USA) | Payment processing, product delivery, and order management | gumroad.com/privacy |
| Klaviyo Inc. (USA) | Email marketing and automation platform | klaviyo.com/legal/privacy |
| Vercel Inc. (USA) | Hosting of interactive web applications | vercel.com/legal/privacy |
| Meta Platforms (USA) | Advertising and analytics | facebook.com/privacy/policy |
| TikTok Ltd (Global) | Advertising and analytics | tiktok.com privacy policy |
We may also disclose personal information:
LuneaPMS does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.
LuneaPMS is based in New South Wales, Australia. As noted in Section 6.1, some of our service providers are based in the United States. When we disclose personal information to overseas recipients, we take reasonable steps to ensure that those recipients handle your information in a manner consistent with the APPs.
By using our Services and providing your personal information, you consent to the transfer of your information to countries outside Australia, including to the United States, in connection with the service providers described in this Policy.
If you are located in the United States or another jurisdiction with specific data protection requirements, you should review the policies of the relevant service providers and contact us if you have questions about cross-border data transfers.
Our Platform may use cookies and similar tracking technologies (such as pixels and web beacons) to:
Most browsers allow you to control cookie settings through your browser preferences. You may choose to disable cookies, though this may affect the functionality of certain parts of our Platform. You may also opt out of interest-based advertising through your platform-specific advertising settings (e.g. Meta Ad Settings, TikTok Ad Settings).
LuneaPMS takes reasonable steps to protect your personal information from unauthorised access, misuse, loss, modification, or disclosure. We implement appropriate technical and organisational measures including:
No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and are not liable for any breach that is beyond our reasonable control.
Under the Privacy Act and APPs, you have the right to:
To exercise any of the above rights, please contact us at info@luneapms.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Access requests will be responded to free of charge unless the request is complex or made repeatedly, in which case we may apply a reasonable administrative fee.
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including:
When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
Our Services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it promptly.
If you believe that LuneaPMS has handled your personal information in a way that does not comply with the Privacy Act or the APPs, you may:
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service providers. The updated Policy will be posted on our Platform with the revised effective date. Your continued use of our Services following any update constitutes acceptance of the revised Policy.
We encourage you to review this Policy periodically.
For any privacy-related enquiries, requests, or complaints: